Coronado Tile Inc  |  Operated in partnership with VeruAI

Effective Date: March 28, 2026  |  URL: https://veruai.co/privacy

Coronado Tile Inc ("Company," "we," "our," or "us"), operated in partnership with VeruAI, respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect information when you interact with our website, forms, and services at veruai.co and any related subdomains.

By using our website or submitting your information, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of our website and services.

We do not collect information from individuals under 18 years of age. If you are under 18, please do not submit any personal information through our website.

SMS Messaging Important Notice

No mobile opt-in data or SMS consent information will ever be shared with third parties or affiliates for marketing or promotional purposes. Mobile information may only be shared with subcontractors who directly assist in delivering our services (such as CRM platforms and messaging providers), and solely for that purpose. All other data-sharing categories expressly exclude SMS opt-in data and consent.

Consent to receive SMS messages is not a condition of purchasing any goods or services from Coronado Tile Inc.

1. Information We Collect

Information You Provide Voluntarily

Full name

Email address

Phone number (including for SMS opt-in)

Project details and service requests

Any information submitted through our website forms or intake processes

Information Collected Automatically

IP address and approximate location

Browser type and version

Device type and operating system

Pages visited, time spent, and navigation paths

Referral source (how you found us)

Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect for the following purposes:

Respond to inquiries, service requests, and quote submissions

Schedule appointments, estimates, and consultations

Send appointment confirmations, reminders, and service updates

Communicate via SMS, phone calls, and email

Improve and optimize our website and service delivery

Comply with applicable laws and regulations

Prevent fraud and ensure the security of our services

3. SMS & Email Communications

By submitting your phone number through our website or any of our forms, you provide prior express written consent to receive SMS/text messages from Coronado Tile Inc and VeruAI. These messages may include appointment confirmations, service reminders, follow-ups, and promotional communications.

Program: Coronado Tile Inc SMS Alerts
Sender Contact: (786) 485-0116  |  [email protected]

Message frequency varies based on your interactions and service activity.

Message and data rates may apply depending on your mobile carrier and plan.

Opt-Out: Reply STOP at any time to unsubscribe. You will receive one final confirmation message and no further messages will be sent.

Help: Reply HELP or contact us at [email protected].

Carriers (AT&T, Verizon, T-Mobile, etc.) are not liable for delayed or undelivered messages.

4. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your information only in the following limited circumstances:

Service Providers

We work with trusted third-party vendors to operate our business, including:

CRM and customer management platforms (e.g., GoHighLevel / HighLevel)

SMS and email messaging providers

Scheduling and appointment tools

Analytics and website performance services

All service providers are contractually required to maintain the confidentiality of your data and to use it only for the specific purpose for which it was shared.

Legal Requirements

We may disclose your information if required to do so by law, court order, or governmental authority, or if we believe disclosure is necessary to protect our rights, prevent fraud, or ensure the safety of any person.

Business Transfers

In the event of a merger, acquisition, or sale of all or part of our business assets, your information may be transferred to the acquiring entity, subject to this Privacy Policy.

5. Cookies & Tracking Technologies

We use cookies and similar tracking technologies on our website. Cookies are small text files placed on your device that help us recognize you and improve your experience.

Types of Cookies We Use

Essential Cookies: Required for the website to function properly. Cannot be disabled.

Analytics Cookies: Help us understand how visitors use our site (e.g., Google Analytics). Data is aggregated and anonymous.

Marketing/Advertising Cookies: Used to track effectiveness of advertising campaigns and serve relevant ads. May include third-party pixels (e.g., Meta/Facebook, Google Ads).

You can disable or manage cookies through your browser settings at any time. Note that disabling certain cookies may affect the functionality of our website.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, or as required by law. Specifically:

Contact and inquiry information: Retained for up to 3 years from last interaction.

SMS opt-in and consent records: Retained for a minimum of 4 years as required by TCPA compliance standards.

Website analytics data: Retained per the retention settings of each analytics platform (typically 14 months for Google Analytics).

When personal information is no longer needed, we securely delete or anonymize it.

7. Data Security

We implement commercially reasonable technical, administrative, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

Encrypted data transmission (SSL/TLS)

Access controls limiting who can view personal data

Use of reputable, security-certified third-party platforms

While we take data security seriously, no method of transmission over the internet or electronic storage is 100% secure. In the event of a data breach that affects your rights or freedoms, we will notify you as required by applicable law.

8. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information. To exercise any of these rights, contact us using the information in Section 11. We will respond to verified requests within 30 days.

Access: Request a copy of the personal information we hold about you.

Correction: Request that we correct inaccurate or incomplete information.

Deletion: Request that we delete your personal information, subject to legal retention requirements.

Opt-Out of Communications: Unsubscribe from SMS, email, or phone communications at any time.

Data Portability: Request your data in a commonly used, machine-readable format.

California Residents CCPA Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what categories of personal information we collect, the right to opt out of the sale of personal information (we do not sell personal information), and the right to non-discrimination for exercising your privacy rights. To submit a CCPA request, contact us at [email protected].

9. Third-Party Links

Our website may contain links to third-party websites, platforms, or services. This Privacy Policy applies only to our website and services. We are not responsible for the privacy practices of any third-party sites, and we encourage you to review their respective privacy policies before providing any personal information.

10. Do Not Track Signals

Some browsers transmit Do Not Track (DNT) signals to websites. Our website does not currently respond to DNT signals, as there is no industry-standard mechanism for doing so. We will continue to monitor developments in this area.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable law. When we do, we will revise the Effective Date at the top of this page. We encourage you to review this policy periodically.

For material changes that significantly affect your rights, we will make reasonable efforts to notify you via email or a prominent notice on our website prior to the change taking effect.

12. Contact Information

For questions, concerns, or to exercise your privacy rights, please contact us:

Coronado Tile Inc
13220 SW 132nd Ave, Unit #5
Miami, FL 33186, United States

Phone: +1 (786) 485-0116
Email: [email protected]
Privacy Policy URL: https://veruai.co/privacy

This website is operated by VeruAI on behalf of Coronado Tile Inc.

© 2026 Coronado Tile Inc  |  Powered by VeruAI  |  veruai.co
This Privacy Policy was last updated on March 28, 2026.